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After You've Been Admitted

IU apps and tools

We’ll help you get to know the tools you’ll use the most as an IU student, for everything from paying your tuition bill to checking your email, managing class assignments to participating in virtual classes, and a lot more.

Getting started

Here’s what you need to know about some of IU’s frequently used apps and tools.
  • Get to know One.IU

    Learn to navigate IU’s central task hub, a place to access various IU services, pay or view your bursar bill, and more.

  • Get to know Canvas

    Find out how you’ll use Canvas to manage your class assignments, check grades, and collaborate with peers.

  • Get to know Zoom

    See the basics of Zoom video calls for online classes and virtual meetups.

Download the IU Mobile app

The improved IU Mobile app puts more of the tools you need in one place, no matter where you are. Stay updated on important university info, get easy access to IU learning resources, view your class schedule, and more.

Get IU Mobile on the Apple App Store or Google Play.

Common questions

What app or tool will I need first?

Start by logging into One.IU, where you’ll find common tasks and tools you’ll need as an IU student. We’ll help you get to know One.IU, as well as Canvas (which you’ll use for managing your classes, grades, and assignments) and Zoom (which you’ll use for online classes and remote learning).

How do I find help if I’m having trouble with an IU tool or app?

The IU Knowledge Base is a great place to start. The Knowledge Base offers detailed instructions and troubleshooting info for apps like Canvas, Zoom, and more. If you can’t find the information you’re looking for there, contact your campus IT support center.

Campus IT support services

Find websites, chat links, and other contact information for University IT Services on your campus.

Campus What you can do
IU Bloomington 24/7 chat 
Call 812-855-6789
Email ithelp@iu.edu 
IU Indianapolis 24/7 chat 
Call 317-274-4357
Email ithelp@iu.edu 
IU Columbus Visit University Information Technology Services (UITS) at IU Columbus 
Call 812-375-7555
Email coithelp@iu.edu 
IU East Visit the IU East Help Desk 
Call 765-973-8375
Email iueitsup@iue.edu 
IU Fort Wayne 24/7 chat 
Call 317-274-4357 or 812-855-6789
Email ithelp@iu.edu 
IU Kokomo Visit the IU Kokomo Help Desk 
24/7 chat 
Call 765-455-9315
Email kohelp@iu.edu 
IU Northwest Visit the IU Northwest IT Support Center 
24/7 chat 
Submit an IT service request 
Call 219-981-4357
Email iunhelp@iun.edu 
IU South Bend Visit IU South Bend IT Support Center  
Call 574-520-5555
Email helpdesk@iusb.edu 
IU Southeast Visit IU Southeast Technology Services 
Call 812-941-2447
Email helpdesk@ius.edu   
Submit an IT service request 
A female student sits alone at a table in a group area, looking at her laptop with a serious face.

Keep learning during challenging times

Head to our Keep Learning site to find technology resources, self-care support, and opportunities to stay connected to the IU community when you’re unable to attend your courses as normal, whether you’re on campus or learning remotely.

Visit Keep Learning at IU

Take the next step

Learn how registering for classes works, find details on new student orientation, and explore life on your IU campus.