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IU enhances student mental health services and support


The success and well-being of our students is among my top priorities as president of Indiana University. This means doing all we can to ensure they have access to the best mental health services available on campus and virtually.

With that priority in mind, I am pleased to share that on Friday, IU initiated a new partnership with TimelyMD, the premier provider of online mental health resources for college students. Beginning in late March, IU students will have access to student-centered tele-mental health services through the TimelyCare platform at no cost.

TimelyCare will be a telehealth addition to our current in-person counseling services provided by CAPS (Counseling and Psychological Services) and other counseling services available through all IU campuses. It will enable our students to connect with a network of diverse and culturally competent providers who can effectively meet their individual needs. TimelyCare will also equip faculty and staff with more resources to guide our students toward the mental health support they need whenever they need it.

Students will have access to a wide variety of services from TimelyCare including: 

  1. 24/7 on-demand emotional support and crisis management.
  2. Mental health counseling appointments.
  3. Psychiatric support.
  4. Digital self-care content.
  5. Assistance with basic needs such as food and housing.
  6. Health coaching.
  7. Anonymous peer support.

We will soon share more information on how students can engage with the TimelyCare platform to help them thrive. Our faculty, staff, and students, including those serving on our mental health strategic plan task forces and Chief Health Officer Dr. Aaron Carroll, have worked diligently to make these initiatives possible. I am grateful for their work and excited to continue to expand our progress in enhancing student-centered care across IU.


Pamela Whitten

Indiana University

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