Indiana University

Human Resources

The following position reporting to Brandon Beale, Manager, GlobalNOC Service Desk is being posted externally. If interested, you must apply online at
Refer to job number #11681.

Network Operation Technician - SS0E

Provides support to the Global Research Network Operations Center.s (GRNOC) daily shift operations with primary responsibility requiring high level network monitoring, problem analysis, tracking, and resolution, with strong customer service skills. Assists with diagnosing problems and taking appropriate corrective action for networks including IU campus/statewide networks, and other IU supported national and international research and education networks.

REQUIRED: High School diploma and one year of equivalent work experience in the areas of computer and network operations, customer support, telecommunications or related field.

Knowledge of current operating systems and desktop software; excellent oral and written communication skills; and demonstrated problem solving and analytical skills.

Preferred: Some college; demonstrated knowledge of local and wide area networks.

Note: The position includes rotating shift work, including nights and weekends.

Salary: The rate of pay for this position is $26,000 annually/$12.50 an hour.

Indiana University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.