Indiana University

Human Resources

The following position reporting to Laurie Sullivan, Director, Enterprise Student Information Systems is being posted externally. If interested, you must apply online at
Refer to job number #11468.

Lead Business Analyst - PA3IT

Leads large/complex design, analysis, testing, production support, system analysis, consulting, and upgrade project work for the Admissions, Academic Advising, Student Record module or related areas. Provides functional expertise for the enterprise student systems, particularly the Student Information System which supports mission-critical student processing on all campuses. Contributes to the growth and modification of the student systems by acquiring and maintaining knowledge of new and emerging applications, tools, and architecture that may be used to support these functional operations. Leads the enhancement of Admissions, Academic Advising and Student Records mission-critical applications (including vended solutions, E-Doc, workflows) by interpreting client needs and applying these decisions to the design, analysis and testing of application functionality and their user interfaces. Develops and implements testing plans, designs modifications, and ensures compliance with federal and university policies.

Establishes collegial relationships with counterparts in the other modules, balancing advocacy with the need to cooperate in the management of an extremely complex interrelated system. In addition, communicates and consults with the stakeholders in campus functional units and negotiates, mediates, and resolves issues critical to the academic mission of the University.

REQUIRED: Bachelor's degree in analytic or computer-related field and three years of experience working in higher education student systems.

Combinations of related education and experience may be considered.

Demonstrable experience in analyzing complex problems and producing concrete, actionable solutions; and experience in resolving highly complex integration issues involving multiple technologies and business areas. Demonstrated knowledge of unit and/or Central office business and administrative processes or relevant higher education experience. Successful experience with business analysis, process mapping, and design of complex systems and processes.

Excellent oral, written and listening skills including ability to interpret complex environments and communicate with customers from both technical and non-technical backgrounds. Demonstrated technical, analytical, and problem solving skills to take business requirements and abstract them into models and concepts. Effective project leadership and time management skills with an ability to deliver consistently high quality work even in the face of changing priorities. Ability to concisely and accurately document team actions such as decisions, assumptions, issues, and challenges; and excellent interpersonal and communication skills necessary for working collaboratively and strategically within a diverse environment.

Indiana University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.