Indiana University

Human Resources

The following position reporting to Laurie Sullivan, Director, Enterprise Student Information Systems, is being posted externally. If interested, you must apply online at
Refer to job number #10296.

Business Analyst - PA2IT (Two positions available)

The business analyst will lead large/complex design, analysis, testing, production support, system analysis, consulting, and upgrade project work for the Student Record module or related area. Position will provide functional expertise for the enterprise student systems, particularly the Student Information System which supports mission-critical student processing on all campuses. Contribute to the growth and modification of the student systems by acquiring and maintaining knowledge of new and emerging applications, tools, and architecture that may be used to support these functional operations. Lead the enhancement of enterprise student mission-critical applications (including vended solutions, E-Doc, workflows) by interpreting client needs and applying these decisions to the design, analysis and testing of application functionality and their user interfaces. Develop and implement testing plans; design modifications; and ensure compliance with federal and university policies.

Establish collegial relationships with his/her counterparts in the other modules, balancing advocacy for his/her area with the need to cooperate in the management of an extremely complex interrelated system. Communicate and consult with the stakeholders in campus functional units and negotiate, mediate and resolve issues critical to the academic mission of the University.

REQUIRED: Bachelor's degree in analytic or computer-related field. Combinations of related education and experience will be considered.

At least 2 years of experience working in higher education student systems. Demonstrable experience in analyzing complex problems and producing concrete, actionable solutions. Experience in resolving highly complex integration issues involving multiple technologies and business areas. Successful experience with business analysis, process mapping, and design of complex systems and processes.

Effective project leadership skills are essential for this position. Position requires excellent oral, written and listening skills, ability to interpret complex environments and communicate with customers from both technical and non-technical backgrounds. Demonstrated technical, analytical, and problem solving skills to take business requirements and abstract them into models and concepts. Effective time management skills with an ability to deliver consistently high quality work even in the face of changing priorities. An ability to concisely and accurately document team actions such as decisions, assumptions, issues, and challenges. Excellent interpersonal and communication skills necessary for working collaboratively and strategically within a diverse environment. Demonstrated knowledge of unit and/or Central office business and administrative processes.

Indiana University is an equal employment opportunity/equal access/affirmative action employer and a provider of ADA services.