| University Information Technology
Services |
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| FY 2011-12 |
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| Indiana
University Bloomington and Indiana University Purdue University Indianapolis1 |
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| IT Usage |
| High
performance computing (HPC) accounts: |
10,584 |
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| HPC CPU
(central processing units) hours: |
11,586,962 |
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| HPC batch jobs
submitted: |
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2,077,411 |
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| Files in High
Performance File Systems attached to central HPC resources: |
255,918,032 |
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| Storage used
by High Performance File Systems: |
718 |
TB |
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| Storage
capacity of High Performance File Systems: |
1,404 |
TB (PB) |
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| Estimated
number of personally owned desktop/notebook computers: |
137,012 |
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| Number of
users of IU's online course management system, Oncourse CL: |
171,659 |
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| Support Center
consulting contacts |
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| Total Online Consulting
Contacts: |
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29,463,463 |
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| Online Support page views: |
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8,848,000 |
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| Online Knowledge Base page views: |
20,546,550 |
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| Phone: |
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107,865 |
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| Email: |
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37,148 |
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| Walk-in: |
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30,418 |
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| Live chat: |
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31,765 |
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| Total users of training
services: |
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| Participants in STEPS hands-on classroom
workshops: |
15,421 |
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| Users of eLearning courses: |
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| Accesses of STEPS workshop materials for
self-study: |
292,723 |
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| Downloads of free online tutorials: |
374,369 |
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| 1 All numbers represent totals for IUB and IUPUI combined;
percentages are averages. |
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