Define Performance Standards for Each Duty

Common standards applicable to everyone in a particular group

There may be a set of common standards and behaviors that are expected from everyone. For example, all supervisors may be expected to perform similarly around several functions, or everyone in the unit will be held to the same standards around teamwork, customer service, etc. In cases like this, you might want to make a list of the common standards that apply and attach to each individual's performance management plan.

Examples

Leadership

Team Orientation

Innovation/ Creativity        

Customer Service

Problem Solving/ Decision Making

Interpersonal Communication

Flexibility

Performance Management