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Home > Org Development > Corrective Action > Identify the Problem

Identify the Problem and Take Appropriate Action

When you are facing a performance discrepancy (a gap between your expectations and actual performance) you have the responsiblity to ensure that employees have:

  1. the performance standards the training the direction, and
  2. the feedback to do the job before moving to disciplinary actions.

Create a Performance Improvement Plan if you feel additional information is necessary in any of these four areas. If you feel confident that you have provided each of these opportunities to your employees, then you have addressed your supervisory responsibilities. If a performance discrepancy still exists with a particular employee:

  1. Make it explicitly clear to the employee what is expected
  2. Repeat the performance standards to the employee
  3. Enforce the performance standards
  4. Document the performance discrepancy and actions you have taken, and then
  5. Begin the Progressive Discipline Process
  6. Apply the standards of Just Cause.

For information on a specific situation select the category most similar to your problem.

Page updated: 26 July 2002
Contact: • 812-855-2172

Indiana University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without
regard to race, color, ethnicity, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status.
This institution is also a provider of ADA services.

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