Bloomington Support Staff Job Specs
Job Title and Grade: Records Processing Coordinator / SS0E
Job Code: 002230
This is administrative and clerical work performing a variety of non-routine tasks related to the maintenance of student academic records.
Characteristic Duties and Responsibilities
Coordinates data collection and records processing activities; instructs others in edits and file update procedures.
Reviews requests for updates to student records and resolves discrepancies or problems; updates student records regarding grade changes, incompletes, withdrawals, drop and add, etc.
Serves as resource person to students, faculty, school recorders and staff, campus registrars and others involved with student academic record keeping; responds to inquiries regarding academic records.
Reviews, classifies according to type, and processes certification requests.
Responds to inquiries from students regarding status or degree requirements.
Updates and analyzes degree records from transfer reports; codes and enters data; maintains files and data bases; updates and purges as necessary to ensure accuracy and completeness.
Analyzes and enters exceptions to system; determines probations and dismissals; notifies student of status.
Processes mail-in certification requests; reviews and classifies requests; responds with appropriate information.
Knowledge, Skills, and Abilities
Knowledge of computer and database software.
Knowledge of academic programs and degree requirements.
Good communication skills.
Good organizational and time management skills.
Ability to work well with wide range of people.
Ability to work well under pressure.
Education: High school diploma or GED.
Experience: One year records maintenance experience.
The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this specification.