Bloomington Support Staff Job Specs

Job Title and Grade: Library Services Associate II / SSOD

Job Code: 002344

Date: 6/2010

Job Purpose

Under direct supervision performs library public and access services duties requiring limited judgment in the application of policies and procedures within the area of assignment.

Characteristic Duties and Responsibilities

Assists patrons with basic and routine questions on general subjects using standard reference resources, refers patrons to appropriate staff/service unit for other resources. 

Organizes, oversees, and participates in public and access services, which may include the ongoing operations of a public service desk; circulation operations; shelving and shifting of materials, retrieving materials, searching for missing materials; and following guidelines to resolve routine problems related to these activities.

Oversees various health concerns including smoking regulations and biohazards and safety concerns and emergency control including building and fire safety regulations, noise level, and evacuation activities.

Maintains records; compiles information and data for reports, studies, and other purposes.  Examines and verifies for completeness and accuracy.

Oversee the work of temporary employees.

Knowledge, Skills, and Abilities

Knowledge of library procedures and resources

Ability to process detailed work with accuracy; strong organizational skills

Knowledge of standard office systems including e-mail, Internet applications, database searching, and working knowledge of computer and word processing/database/spreadsheet software

Good interpersonal skills

Demonstrated problem-solving abilities; ability to pay attention-to-detail and follow established guidelines;

Good oral and written communications skills

Ability to effectively organize tasks and manage time

Minimum Requirements

Education: High school diploma or GED

Experience: One year library experience

The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this specification.