Bloomington Support Staff Job Specs
general office services

Job Title and Grade: Office Assistant / SS0C

Job Code: 004240

Date: 09/05


Job Purpose

This is clerical and secretarial work performing a variety of routine and non routine tasks in support of department  

Characteristic Duties and Responsibilities

Answers phone; responds to inquiries or transfers call to appropriate office or individual; makes preliminary appointments for schedule.

Receives, opens, sorts, dates, and distributes mail to correct staff person. Assembles and prepares outgoing mailings; ensures that correct inserts are in proper mailings.

Greets and screens guests; answers walk-in inquiries or refers guest to appropriate office or individual.

Assists staff by performing a variety of clerical and secretarial duties including: copying, scanning documents, sorting, filing, collating, scheduling appointments and meetings, and arranging for meeting space and running errands.

Performs word processing and typing for forms and reports; proofreads for grammar/spelling

Maintains inventory of office supplies; alerts supervisor when reorder needed.

Monitors condition of office equipment; alerts supervisor of problems.

Accepts and records payments, transactions and deposits; processes invoices and bills, review billing statements; performs basic account maintenance and transactions.

Knowledge, Skills, and Abilities

Knowledge of computer and word processing software.

Familiarity with standard office equipment and procedures.

Basic bookkeeping knowledge.

Good keyboard skills.

Good communication skills.

Good customer service skills.

Minimum Requirements

Education: High school diploma or GED.

Experience: No experience required.


The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job-related tasks other than those specifically presented in this specification.