Bloomington Support Staff Job Specs
GENERAL OFFICE SERVICES
Job Title and Grade: Medical Appointment Scheduler / SSOC
Job Code: 002471
This clerical work performing a variety of tasks related to the scheduling of clients to receive services from medical service providers.
Characteristic Duties and Responsibilities
Assists clients by determining needs, scheduling or canceling appointments, or referring to correct staff person.
Maintains and updates schedule of medical service providers' availability; maintains contact with clients, notifying them of any scheduling changes.
Codes information and enters into files and databases; reviews to ensure accuracy and completeness.
Maintains files and databases; updates and purges as necessary.
Responds to inquiries on policies and procedures and/or refers questioner to correct staff person.
Assists in training new employees and serves as resource person to them.
Handles any necessary arrangements for client utilization, i.e. pulling records, determining needs, scheduling preexamination tests, ensuring necessary equipment or supplies are available.
Assists with any other medical record duties such as purging files, processing health history forms,etc.
KNOWLEDGE, SKILLS, ABILITIES
Knowledge of computers and database/word processing software.
Knowledge of standard office procedures and equipment.
Good communications skills.
Ability to work with a wide range of students.
Education: High school diploma or GED.
Experience: No experience required.
The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this specification.