Are you an IU medical plan member age 18 or older? Great! You can now use electronic devices to have a live video visit with a doctor of your choice to discuss non-emergency health issues. Visits can take place from home, work, or wherever you have internet access. The doctor can provide a diagnosis, treatment, and even certain prescriptions if needed. Doctors are board certified and based in the United States. All are part of the medical plan networks.
You can use online care typically for conditions such as colds, aches, sore throats, allergies, infections, and rashes. Claims for telemedicine visits will apply to your annual deductible and out-of-pocket, just like any other medical claim. However, a visit costs the same or less than a primary care office visit and provides convenience and flexibility when accessing care.
Telemedicine has been available in other states. Recent state legislation now makes it possible for Indiana residents to link up with a doctor. You’ll be receiving more information by IU email about the hours of service, how to set up an account, and costs. Information is also available by calling the customer service number on the back of your medical plan ID card.