Anthem has taken steps to help plan members keep their information safe using AllClear ID, a leader in identity protection services. Coverage for identity protection services has been expanded to provide on-going services available at no cost to active members enrolled with Anthem, including the IU-sponsored plans. Here’s what you get:
AllClear Identity Repair helps to fix identity theft issues and return your information to its proper condition. All plan members are automatically enrolled as long as coverage remains active; you do not need to take steps to enroll. If you become a victim of identity theft, an AllClear investigator will be your advocate and guide you from start to finish until the issue is resolved.
AllClear Credit and Identity Theft Monitoring is an extra layer of protection that helps you stay informed of your credit activity. There is no cost for this coverage, but you must enroll to have this service. AllClear ID sends alerts when banks and creditors open new accounts in your name. If something seems fishy you can contact AllClear right away. If you're currently receiving monthly email reports from AllClear, you may be asked to renew your coverage at the end of your current 24-month coverage period. You will receive an email with instructions on how to do this at no cost, as long as you have active medical coverage under an Anthem plan. If you haven’t enrolled in these services, you can do so at any time at no cost.
By telephone to work directly with AllClear ID
Monday to Saturday
8:00 a.m. – 8:00 p.m. CST