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Home > Benefits > IU Employee Assistance Program (IUEAP)

IU Employee Assistance Program (IUEAP)

The IU Employee Assistance Program is a voluntary program that provides professional, confidential counseling to help individuals bring their life into better balance, when day-to-day activities are interrupted by stress. Common reasons to use IUEAP services include:

  • Depression
  • Stress and anxiety
  • Conflict in the workplace
  • Drug and alcohol abuse
  • Family and marital problems
  • Grief and loss

What services are provided

Obtaining services starts with a phone call

  • 24-hour helpline
  • 7 days a week, 365 days a year
  • Multiple locations state-wide
  • Emergency appointments

How it works

  1. Obtaining IUEAP services starts with a phone call: 888-234-8327 or 317-962-2622.
  2. A qualified and caring EAP professional will make an initial assessment and help to determine how IUEAP may help.
  3. A referral may be made to either an EAP network-licensed clinician for face-to-face problem-solving visits or to a local agency or resource.
  4. If a problem requires long-term care or clinical services beyond the scope of IUEAP, a counselor will help identify appropriate resources, including referral to a mental health or substance abuse professional.

Who is eligible

Full-time Academic and Staff employees, Medical Residents, and eligible Graduate Appointees and Fellowship Recipients are eligible to use the services of the IUEAP. Covered individuals also include household members.

Provider and plan contributions

IUEAP benefits are provided by IU Health (Methodist Assistance Program). All fees are paid by the University. There is no cost to employees for IUEAP services.


All contacts with the IUEAP are guaranteed absolute confidentiality. Names of individuals using the IUEAP services are not available to Indiana University.


resources for supervisors

EAP brochure
IUEAP brochure


HR at IU South Bend

Page updated: 18 June 2014
Contact Benefits:

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation or identity, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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