Operating the Hypercom T7plus Point of Sale Terminal

To process a sale:

• If card is present,
  • Swipe card. Then enter the last four digits of the card and press Enter
  • Input $ amount and press Enter
  • Transaction is sent for authorization
  • If transaction is approved, have customer sign merchant copy
  • Print second receipt press Enter
  • Provide customer copy receipt to customer
• If card is not present
  • Input account # and press Enter
  • Input expiration date(MMYY) and press Enter
  • Input $ amount and press Enter
  • It will then ask Card Present? Yes=enter or No=clear
  • By pass customer’s address by pressing Enter
  • By pass customer’s zip code by pressing Enter
  • If transaction is approved, have customer sign merchant copy
  • Print second receipt press Enter
  • Provide customer copy receipt to customer

To process a refund (credit):

• Press refund (orange key)
• If card is present, swipe card. If card is not present, input account # and press Enter
• Input $ amount and press Enter
• Transaction is sent for authorization
• If transaction is approved, have customer sign merchant copy
• Print second receipt press Enter
• Provide customer copy receipt to customer

To process a void:

• Press void (orange key)
• Input invoice # and press Enter
• The transaction amount displays. If the amount is correct, press Enter
• Transaction is sent for authorization
• If transaction is approved merchant copy receipt prints
• Print second receipt press Enter
• Provide customer copy receipt to customer

To reprint a receipt:

• Press reprint
• Press Enter to reprint the most recent receipt or input invoice # and press Enter to print a specific receipt
• Select 1for merchant copy or 2 for customer copy
• Requested receipt prints

Daily Reports:

• Press Report key
• 3=Audit 4=Summary
• Choose 3 for a detailed breakdown of all transactions
• Choose 4 for a card type summary breakdown of all transactions
• Terminal will print the selected report

Transmit Batch:

All terminals are set up to auto transmit the batch each evening around midnight. However, you can manually transmit the batch by doing the following (Please contact Payment Card Services if you choose to manually settle your terminal).

• Press Settle key
• Enter password and press Enter
• Display shows sales amount total (ex. Sales total $xx.xx)
• Correct? Yes/No
• If correct, press Enter
• If incorrect, press Clear/No
• Display shows refund amount total (ex. Refund total $xx.xx)
• Correct? Yes/No
• If correct, press Enter
• If incorrect, press Clear/No
• If all totals are correct, terminal will dial out, settle the batch, and print a settlement report. The report will have GB and some numbers which indicates the batch was good. If you get any other response, such as RB or QD, call Payment Card Services at 812-855-0586 or the Terminal Help Desk at 1-800-777-7240.

Contact Payment Card Services