Indiana University Libraries Faculty Council (IULFC)

Date: May 15, 2009
Time: 9am - 3pm
Location: IUPUI Campus Center

Schedule: Programs & Descriptions

9:00-9:45 a.m. - Poster Sessions [4th floor, near CE405]

Got Jing?: The Use of Freely Available Low Threshold Screen Capturing Software in Reference and Instruction
Jing is a screen capturing software that is a project of TechSmith, the developers of Camtasia. The main advantage of Jing is that the software is takes very little time to master and the ease of sharing the content makes it an excellent support mechanism for electronic reference and instruction services. Jing can enhance IM reference services by allowing librarians and support staff to quickly take a screenshot or screen cast and within minutes paste the link into the chat. In email reference services, the librarians can show the patron step by step how to search a particular database instead of just writing out the steps. The resulting screen casts/tutorials can be integrated into course management systems and research guides. The implementation of Jing into reference services allows librarians to quickly create and share tutorials and screenshots for research guides, and virtual reference services.
Linna R. Agne, Reference and Information Services Librarian, Helmke Library, IPFW

Between Request and Delivery: A Study of Request Delivery Turnaround Time  [PDF]
An IUPUI University Library Work Group conducted a study of Request Delivery turnaround time during the 2008/2009 academic year. Over the course of four weeks each semester, approximately 500 items were requested from 25 libraries throughout the IU system. The delivery success rate and total time for request fulfillment were tracked and analyzed. This presentation will discuss the study methodology and results, including total success rate, the fate of failed requests, and the average time before shipment and in transit. Suggestions for further study and improvement of the Request Delivery service will be made.
Tina Baich, Visiting Assistant Librarian, Interlibrary Services, IUPUI
Gretchen Kolderup, Graduate Assistant, Interlibrary Services, IUPUI

The Slavic and East European Collection of the IUL: Past, Present, Future
It would not necessarily be easy to imagine that Indiana University at Bloomington is home to one of the major Slavic and East European collections of North America. But despite its geographical improbability, IUB owns an extensive vernacular collection that, in recent years, has been consistently ranked the 2nd, after that of the University of Illinois at Urbana-Champaign, among the twelve CIC university libraries. The collection consists of fifteen different vernacular language components with the Russian being the largest, and some of them--for example, the Slovene, Czech, and Polish--are among the top five largest in the whole United States. Extensive as it is, the collection supports not only general undergraduate-level teaching, but also original research by IU faculty members and advanced graduate students. Non-IU scholars and students have also benefited from the collection through ILL, and so have international scholars who have been coming to IUB as visiting scholars of the REEI. How did this area studies collection start at IUB? What was the dynamics behind its successful growth into such an extensive, specialized collection? How is it developed and maintained now? And what do the current changes in information technology have in store for the collection? Addressing these questions, my presentation will attempt to provide the audience with a coherent picture of the Slavic and East European Collection of IUB.
Wook-Jin Cheun, Librarian for Slavic and East European Studies, IU-Bloomington

10:15-11:00 a.m. – Keynote [CE405]

Ethelene Whitmire is Associate Professor at the University of Wisconsin-Madison's School of Library & Information Studies. She will deliver a keynote address on the topic of diversity in academic libraries. Her areas of research interest center around issues of diversity, the role of libraries in the academy, and the library's influence on the undergraduate experience.

11:15-noon - Breakout Sessions 1

The Role of Digital Repositories in the Open Access Movement [Presentation, Handout]
Have you been hearing a lot lately about scholarly communications? It seems as though there's a new report every week about scholarly communications, open access, or digital repositories. What role do libraries and librarians have in these issues? This session is for those who have been reading or hearing a lot about these issues, but aren't as familiar as they'd like to be with the topics. This session will review the basics of open access, examine the current and future role of the digital repository in the open access movement, and also discuss the fundamental copyright issues involved in these areas.
Kristi Palmer, Assistant Librarian, Digital Libraries Team, IUPUI
Jennifer Laherty, IU ScholarWorks Librarian, IU-Bloomington
Garett Montanez, Digital Information Librarian, IU-Bloomington
Sherri Michaels, Intellectual Property Librarian, IU-Bloomington
[CE305]

Emerging Technologies & Libraries: What's New & Useful to Libraries [MS PowerPoint]
As members of the Bloomington Emerging Technologies and Digital Reference Team, we'd like to take this opportunity to share our enthusiasm and research with a broader audience. We are proposing a session where we can rapidly demonstrate the trends of new and emerging technologies and their applications in a library environment. We will focus on their potential in the public services side of library application. Each "show and tell" will take up 5 to 8 minutes and we hope go quickly through 8 to 10 of them in the session and leave some time for questions and answers.
Chanitra Bishop, Instruction & Emerging Technologies Librarian, Herman B Wells Library, IU-Bloomington
Jian Liu, Head, HPER Library, IU-Bloomington
[CE307]

Basic Business Research for the Non-Specialist [MS PowerPoint]
This session will be broken into three 10 minute sections with about 10 minutes for questions at the end of the session. The three sections will cover basic research tools, both print and online, for three business areas in which users often ask for assistance: personal investment research, marketing research, and starting a small business. Each speaker will highlight basic terminology, selecting appropriate resources, and search strategies and tips. Session attendees will receive a selected research guide covering these areas.
Nels Gunderson, Associate Head, Business/SPEA Information Commons, IU-Bloomington
Steven L. Sowell, Head, Business/SPEA Information Commons, IU-Bloomington
Jessica Trinoskey, Business Librarian, University Library, IUPUI
[CE309]

12-1:00 p.m. – Lunch [CE405]

1:15-2:00 p.m. - Roundtables [CE305]

Promotion & Tenure Discussion for Candidates and Supervisors
Members from the 2008-2009 Promotion and Tenure Committee are offering a roundtable discussion pertaining to promotion and tenure procedures and criteria, mid-tenure procedures, and dossier preparation. This will be an informal gathering open to all. The P&T Committee members believe this will be particularly useful to potential candidates and their supervisors. Join us and ask questions of the members who recently had to put these criteria and procedures into practice!
Angela Courtney, P&T Committee Chair-Elect, IU-Bloomington

The IU Libraries Instruction Congress: Creating a Platform for Communication and Collaboration
This roundtable discussion will focus on the newly formed IU Libraries Instruction Congress. The Congress was formed as system-wide effort to consolidate efforts and coordinate conversations centered on teaching and learning in the IU Libraries. The roundtable will provide attendees with the opportunity to discuss the Congress charge and brainstorm strategies, methods, and ideas for carrying out the mission of the Congress. In order to get the Congress up and running, the group's first task should be to establish a common platform for sharing tools, resources, and instructional practices, and so the discussion group will focus primarily on this topic.
Maria Accardi, Assistant Librarian& Coordinator of Instruction, IU Southeast, Instruction Congress Co-Chair

The Future of Print Reserve: How Much Does It Cost, and What are Affordable Services for Libraries?
As campuses are being asked to tighten their proverbial purse-strings, librarians and libraries must strategically and cost-effectively think about the future of their services. Providing quality service on a bologna budget is nothing new for libraries, but this past year has been especially tough on schools, libraries, and businesses. Libraries are being asked to reevaluate their customer and access services for faculty and patrons, and to create scenarios which would further reduce the campus overall budget. In an age of digital content delivery, one service that is being severely scrutinized is the ability to continue to process print Reserve. What is the average cost for staff to process a print reserve book? Is your campus purchasing textbooks for Reserve? Is print Reserve a service which can be eliminated? If yes, how do you communicate the elimination of print Reserve to your faculty? Are you taking steps to wean faculty from using print Reserve to e-Reserve, OnCourse, or an alternative online interface? If print Reserve is a must-have service, should stricter processing guidelines be enforced across all Indiana Libraries? Come share your thoughts and ideas about the future of print Reserve, and if it is a cost-effective and an efficient service for libraries to continue to provide.
Monique Threatt, Head, Media & Reserve Services, Herman B Wells Library, IU-Bloomington

The Changing Face of Reference Services
Share your hopes and fears, plans and schemes for library reference services with your fellow IU librarians. Let's start the discussion around issues such as: As fewer patrons use traditional reference services, how are we responding? What new services are being implemented? Are we re-thinking reference desk staffing? Are we extending hours of operation in some areas, and cutting in others? What data do we need to make sound decisions about our reference services and collections? How do we collect that data? Please join us for an open discussion and exchange of ideas.
Emily Okada, Interim Head of IC-UGLS, Wells Library, IU-Bloomington
Mary Strow, Head of Reference, Research Collections, Wells Library, IU-Bloomington

1:15-2:00 p.m. - Breakout Sessions 2

Zotero for Librarians: Using Zotero as a Bibliographic Instruction and Project Organization Tool
Much attention has been given to Zotero's application as a citation management, storage, and organization tool for use with research projects. This breakout session will focus on integrating Zotero into the workflow of librarians, both as an instructional resource and as a tool for project organization. This session will include: an overview of Zotero, new features of Zotero 1.5, using Zotero as a bibliographic instruction tool, using Zotero for non-research projects such as citation counts and collection development, pros and cons of Zotero for IU users as compared with EndNote and EndNote Web, and Troubleshooting Zotero.
Chanitra Bishop, Instruction & Emerging Technologies Librarian, Herman B Wells Library, IU-Bloomington
Carole Gall, Gift Officer & Medical Resources Consultant, Indiana University School of Medicine Libraries, IUPUI
Jessica Trinoskey, Business Librarian, University Library, IUPUI
[CE307]

Customer Service Training in the IUB Libraries [MS PowerPoint]
The Customer Services Committee at IUB was appointed in August 2008 and was issued four charges: 1) Propose the IUB libraries customer service philosophy and how it fits into the Libraries mission; 2) Propose service delivery expectations and policy guidelines; 3) Recommend a customer service training program for biweekly appointed staff, PA staff, and librarians; 4) Recommend a customer service training program for hourly employees. The Committee reviewed the literature, met with a representative from University Human Resources and made recommendations to Dean Steele. This session will be a discussion of the actions of the Committee, the recommendations that were submitted, and the implementation of the Customer Services Training Program at Indiana University Bloomington.
Gwen Pershing, Head, Education Library, IU-Bloomington
[CE309]

2:15-3:00 p.m. - Breakout Sessions 3

Everything You Wanted to Know About E-Resources Acquisitions [MS PowerPoint]
This session will cover a variety of topics that are currently at the forefront of Electronic Resources Acquisitions. This includes a status report and demonstration of the Electronic Resource Management System (Serials Solutions 360 Resource Manager), a discussion on current trends in electronic resource licensing, and a report on current activities and upcoming plans for Electronic Resources. The session will also include time for attendees to ask any questions they may have on the topic of E-Resources.
Lori Duggan, Head, Electronic Resources, IU-Bloomington
[CE305]

Disintegrating the Library Management System: Paths Forward from Vendor Products to Open Source [Presentation, Handout]
Everyone agrees that the library management system (LMS) and the public catalog as we know them today need to be re-conceptualized in new ways to take advantage of new types of bibliographic and descriptive metadata and of new technologies for presenting that data to the library user. At present, there are more than fifteen different initiatives to make the integrated library system and or its discovery interface more effective for our current times. This presentation will answer the question, Why rethink library management systems and what are the options? It will focus on the most comprehensive initiative, the OLE (Open Library Environment) Project. In this project a group of libraries from countries around the world are working to develop an alternative to the integrated library management system that is extensible and community driven. The participants are creating a design document to influence both community source and vendor product development. Many of the major library vendors provide new software packages that link the public catalog with digital library resources, journal articles and other information resources. This presentation will look at several of these, including Summon, Aquabrowser, Encore, Primo from ExLibris, and the new SIRSIDynix Enterprise system. Academic libraries around the country are working together to create new catalogs that are easier to search and many of our peers have built and implemented them, including VuFind, Blacklight, and the eXtensible Catalog Project (XC).
This session will provide many alternatives for libraries interested in vendor-based or community driven open source alternatives for managing their digital information.
Robert H. McDonald, Associate Dean for Library Technologies, IU-Bloomington
Mary Popp, Public Services Librarian, IU-Bloomington
Gary Charbonneau, Systems Librarian, IU-Bloomington
[CE307]

Early Recruiting: The University Library Diversity Fellowship for Undergraduates [PDF]
While many libraries actively recruit graduate and post-graduate library science students, IUPUI University Library's diversity fellowship program focuses on an undergraduate audience who might not have otherwise considered librarianship as a profession. Originally conceived by the University Library Diversity Council, the fellowship was developed with several principles including: A focus on undergraduates, Work rather than scholarship, Treating the student as a professional, Providing Mentoring opportunities, and Presenting the student with a variety of library-related work. The fellowship's goals were threefold: To allow the library to immediately increase diversity among its student staff; To create a more welcoming atmosphere within the library for our diverse audience through a variety of projects developed by the fellows but geared towards our users; and finally To introduce a variety of librarianship career paths to highly motivated, talented individuals. While the presentation will focus on describing how the fellowship came to be, its administration, and the fellows' activities, relevant original and secondary research regarding diversity and recruitment in libraries will accompany.
Kristi Palmer, IUPUI University Library
Jaena Hollingsworth, IUPUI University Library
[CE309]

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