Medco/Express Scripts Prescription Benefit Manager
On this page: Retail Pharmacies | Speciality Medications | Cost | Refills and New Rx Orders | Things You Can Do
Express Scripts and Medco have come together as one company. The combined company is in the process of changing the name on all its communications to Express Scripts. Until the renaming process is complete, you'll sometimes see the Express Scripts name in pharmacy communications and on the Web.
Retail Pharmacies
Medco/Express Scripts pharmacy network includes most retail chain pharmacies, such as CVS, Walmart, Target, and most supermarket pharmacy chains. Some independent pharmacies are included also. Walgreens will not be a network pharmacy beginning January 1, 2013.
Specialty Medications
Medco/Express Scripts has a separate arrangement for specialty medications through Accredo. (Specialty medications are drugs that are used to treat complex conditions, such as cancer, growth hormone deficiency, hemophilia, hepatitis C, immune deficiency, multiple sclerosis, and rheumatoid arthritis.)
Co-pays and costs
To locate co-pays and drug costs and find network pharmacies, visit the Medco/Express Scripts Web site at www.medco.com/iu.
Refills and New Prescription Orders
Mail order refills and new prescriptions can be requested online, by telephone, or through the U.S. mail.
- If you're not yet enrolled in a medical plan, visit www.medco.com/iu to learn about your prescription benefit plan. For example:
- Find a participating pharmacy
- Search for preferred prescriptions and prescription costs
- Register as a Member at www.medco.com/iu so you will be able to:
- Submit a mail order online
- Check the status of a mail order online
- Non-online Mail order
- Print the prescription mail order form (PDF).
- Print the refill request form (PDF).
- Call 800-988-1794 to check on the status of mail order prescriptions.
- Print the prescription claim form (PDF).
- Print the temporary ID card (PDF).
- Contact Medco/Express Scripts Member Services 1-800-988-1794.
